![]() You can fix this issue by charging the camera. If you have a battery operated Lorex camera, you may experience some connectivity issues when the battery is running low. If you’re not sure how to do this, refer to your router’s user manual or try googling the model to find the instructions. So, check your router and ensure it’s operating on the supported frequency. If your router is operating on the 5GHz Wi-Fi band, you’ll need to change it to the 2.4GHz band, as Lorex cameras don’t work with the 5GHz band. Your camera should connect to your Wi-Fi network now. Then wait for a few minutes and insert the wires back into their respective ports on the router. Next, remove all the wires connected to your router. Unplug your router from the power outlet.If you’ve confirmed that the camera is powered on and it still fails to connect to Wi-Fi, try power cycling your router to fix some connectivity glitches. If not, switch to another outlet and ensure the camera receives power. More so, confirm if the outlet is working properly. If not, insert the plug properly into the outlet. ![]() To fix this problem, you’ll check whether the camera’s power cord is still firmly plugged into a power outlet. So, if the device isn’t connecting, your camera’s plug may have loosened from the power outlet. Your Lorex camera needs a stable supply of power to connect. Check that the Camera is Firmly Plugged into a Power Outlet So here are some troubleshooting steps to help you resolve this issue: 1. How to Troubleshoot Lorex Camera Connectivity Issues? Delete and Re-download the Lorex App to Your Phone How to Troubleshoot Lorex Camera Connectivity Issues?.
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